What are Vinyl decals and how are they made, how long do they last, are they safe on my car, etc?

• Please Click Here for information on Vinyl Decals.

How do I place an order on your website?

• When you visit the stickerart.com.au online shop, you can browse the different categories. If you find an item that you would like to purchase, click on the picture and you will be taken to the product page, depending on the item. Simply select the options that you would like and the price will be automatically calculated. Once you have selected your preferred options (if any), you can then type in the quantity you require and click 'Add To Cart'. you will then be taken to the What's In My Cart? webpage with a summary of the items in your shopping cart, from this webpage you remove items from your cart and update quantities, there is also a Shipping Estimator button underneath the shopping cart summary, you can click on this and a new window will open with the shipping estimator, enter the relevant details and you will be able to find out how much postage will be for your order. You may continue to browse the site and add more items to your shopping cart.
• Once you have the items you want in the shopping cart, you are ready to checkout. To checkout, you can click via the button at the top right hand corner or from the Shopping Cart webpage. Once you click checkout you will be taken either to a page to sign in or if you are already signed in, you will be taken to the Delivery Information page. If you are taken to the sign in page, you will need to create an account or if you have an existing account you will need to enter your email address and password that you signed up with. Once you are at the Delivery Information Page you can select the delivery method that you prefer. Once you have done this, click continue and you will then be taken to the payment information page where you can select on the payment method that you wish to use, you can then click next and you will be taken to the Order Confirmation page. Check to make sure that all details of your order are correct and follow any instructions on this page to make the payment you selected, once you have done this you can click the Confirm Order button and will be taken to a summary page where you can print out your order, you will also receive an email confirming your order. Once your payment for the order is confirmed, you will be notified and your order will be mail out as soon as possible, you will also be notified when your order has been dispatched. If you have any problems using the website, please contact us .

How do I pay?

• Please Click Here for information on how to pay.

I purchased items from of you, and have a question(s).

• eBay customers please Click Here for our eBay FAQ.

• We are based South of Brisbane, Queensland, Australia.

• We generally post all orders out within 1 - 4 days of receiving payment. We do not allow pick ups at this stage.

• We do not have a shop or display area at the moment .

• Please Click Here for information on postage costs.

• No, We do not have a printed catalogue at this time, please check our website and for all designs.

• Yes, We never see or require any of your financial information and all Credit Card payments are done either by PayPal or PayMate, who both are leading online payment companies with the best security practices.

• Yes, We do not require any of your financial information and your stickerart.com.au account details are only accessible by us.

• Yes, please contact us to discuss what you would like to order. We offer discounts for depending on the size of the order.

• Calling between 12pm - 6pm Mon-Fri is he best time, if we are unable to answer, please leave your name, number, email address, a brief message and the best time to call you back. Note that we may not be able to call back the same day.

• Absolutely, we have sold to many international customers. we can currently only accept PayPal payments from international customers. When using our website, please select your best suited currency from the drop down box near the top right hand corner of the webpage.

• Yes, we have had very few problems with damaged mail. we pack all decals with cardboard to protect the decal and larger decals are sent in a strong mailing tube.

• We try to reply to all emails within 24 hours during Monday to Friday, however, sometimes it may take up to 48 hours because of other commitments, the weekend or holidays. If you haven't received a reply within this time. Please resend the email. Also, please check that your reply email address is correct or if you use the eBay emailing system, that your eBay email address is correct and up to date. You can also contact us by telephone, please see the contact page for information.