||Information & Services
|Frequently Asked Questions
are Vinyl decals and how are they made, how long do they last, are they
safe on my car, etc?
- Please Click
Here for information on Vinyl Decals.
How do I place an order on your website?
you visit the stickerart.com.au
online shop, you can browse the different categories. If you find
an item that you would like to purchase, click on the picture and you
will be taken to the product page, depending on the item. Simply select the options that you would like and the price will be automatically calculated. Once you have selected your preferred options (if
any), you can then type in the quantity you require and click 'Add To
Cart'. you will then be taken to the What's In My Cart? webpage with
a summary of the items in your shopping cart, from this webpage you
remove items from your cart and update quantities, there is also a Shipping
Estimator button underneath the shopping cart summary, you can click
on this and a new window will open with the shipping estimator, enter
the relevant details and you will be able to find out how much postage
will be for your order. You may continue to browse the site and add
more items to your shopping cart.
- Once you have the items you want in the shopping cart, you are ready
to checkout. To checkout, you can click via the button at the top right
hand corner or from the Shopping Cart webpage. Once you click checkout
you will be taken either to a page to sign in or if you are already
signed in, you will be taken to the Delivery Information page. If you
are taken to the sign in page, you will need to create an account or
if you have an existing account you will need to enter your email address
and password that you signed up with. Once you are at the Delivery Information
Page you can select the delivery method that you prefer. Once you have
done this, click continue and you will then be taken to the payment
information page where you can select on the payment method that you
wish to use, you can then click next and you will be taken to the Order
Confirmation page. Check to make sure that all details of your order
are correct and follow any instructions on this page to make the payment
you selected, once you have done this you can click the Confirm Order
button and will be taken to a summary page where you can print out your
order, you will also receive an email confirming your order. Once your
payment for the order is confirmed, you will be notified and your order
will be mail out as soon as possible, you will also be notified when
your order has been dispatched. If you have any problems using the website,
please contact us .
How do I pay?
I purchased items from
of you, and have a question(s).
- eBay customers please Click
Here for our eBay FAQ.
Where are you based?
- We are based South of Brisbane, Queensland, Australia.
Can I pick up
- We generally post all orders out within 1 -
4 days of receiving payment. We do not allow pick ups at this stage.
Do you have a shop?
- We do not have a shop or display area at the moment .
How much will postage cost?
- Please Click
Here for information on postage costs.
you send out a printed catalogue?
- No, We do not have a printed catalogue at this time, please check
our website and
for all designs.
safe to purchase from you?
- Yes, We never see or require any of your financial information and
all Credit Card payments are done either by PayPal
or PayMate, who both are leading
online payment companies with the best security practices.
information safe with you?
- Yes, We do not require any of your financial information and your
stickerart.com.au account details are only accessible by us.
I have a business and would like to get a quote on bulk decals, can I get
- Yes, please contact
us to discuss what you would like to order. We offer discounts for
depending on the size of the order.
I need to call you on the phone, when is the best time?
- Calling between 12pm - 6pm Mon-Fri is he best time, if we are unable to answer, please leave your
name, number, email address, a brief message and the best time to call
you back. Note that we may not be able to call back the same day.
I'm a international customer, can I purchase items of you?
- Absolutely, we have sold to many international customers. we can currently
only accept PayPal payments from international customers. When using our website, please
select your best suited currency from the drop down box near the top
right hand corner of the webpage.
Will my sticker be safe in the mail?
- Yes, we have had very few problems with damaged mail. we pack all decals
with cardboard to protect the decal and larger decals are sent in a
strong mailing tube.
I've tried emailing you several times and you aren't emailing me back?
- We try to reply to all emails within 24 hours during Monday to Friday,
however, sometimes it may take up to 48 hours because of other commitments,
the weekend or holidays. If you haven't received a reply within this
time. Please resend the email. Also, please check that your reply email
address is correct or if you use the eBay emailing system, that your
eBay email address is correct and up to date. You can also contact
us by telephone, please see the contact
page for information.